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User Agreement and privacy

Ordering Information

12 Volt Connection is an online only self serve store. By ordering, users agree to the terms provided on this page. A user does not need to make an account to purchase products on this site. A Paypal account is not required. We do not process phone orders, as we do not handle any credit card or purchasing information. This is for security purposes that protects our customers as well as 12 Volt Connection. For custom orders, we will create the listing with agreed upon pricing that will be good for 14 days. If you wish to be updated on new products and promotions please subscribe to our newsletter. 

Privacy Policy

 12 Volt Connection respects your privacy. We do not sell, rent or exchange any information about our customers or potential customers, including users of this website. We do not require you to log in to browse this site. Any personal information that is provided by you is used only for the purpose of fulfilling your orders with us. All information about our customers and potential customers is kept confidential and secured. We will not telephone or send email messages other than when required to complete an order or in response to a request from you. If you have questions about our privacy policy, please email us at 

Warranty Information

12 Volt Connection warrants to original purchasers of products that at the time of shipment such products shall be free of defects in material and workmanship. This warranty does not cover ordinary wear and tear, abuse, misuse, overloading, modification, or products which have been installed, operated or maintained out of accordance with the intended use. 12 Volt Connection will repair or replace, during the applicable warranty period, or at 12 Volt Connection's option, refund the applicable portion of the purchase price. The applicable warranty period for all products is the 30-day period following date of purchase by the original purchaser, except as noted otherwise. The purchaser is solely responsible for determining the proper use of any items purchased from 12 Volt Connection.

Limitation of Liability

12 Volt Connection will not be held liable for any damages caused by any  product sold on this website due to poor installation quality, misuse, overloading, or defects. It is the responsibility of the installer to determine the correct use, usable condition, and installation of any product purchased from 12 Volt Connection. In no event shall 12 Volt Connection be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever, arising out of the use or misuse of products purchased from 12 Volt Connection.

Information Disclaimer

12 Volt Connection strives to provide, to the best of our knowledge, the correct and most current product information provided by the manufacturer for any products for sale on this website. 12 Volt Connection will not be held liable for incorrect product information. Please contact us at if you need more information on any product, or would like to report misinformation on any product. All information on this site is to be used with discretion.