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M-F 8am-4pm 207-904-5665

Shipping and returns

Stocked items ship within 24 hours


  • Items purchased by 9am EST are typically shipped the same day
  • Small / medium sized packages up to 25 pounds will be shipped using USPS
  • Large packages over 25 are typically shipped UPS
  • Our built in shipping calculator will provide up to 3 different shipping options based on weight and delivery time
  • Free shipping on orders over $99 in the USA

Custom Orders


  • All custom orders will ship within a time frame agreed upon by 12 Volt Connection and the customer
  • We welcome custom orders, whether it's  large quantity, custom fabrication, or custom panel wiring

Easy Returns


  • Our return policy is simple and fast, here's what to do
  • A Return Shipping Label will be provided with your shipment. Affix that label to your box or mailer and drop off at your local post office.
  • If the item was defective, missing parts, or did not work as described, send it back for a full refund.
  • If the item was something that you do not need anymore, but is in new un-used condition, send it back for a full refund less return shipping
  • No restocking fees
  • Any questions or comments can be emailed to