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M-F 9am-4pm EST info@12voltconnection.com
Shipping and returns
Stocked items ship within 24 hours
Stocked items ship within 24 hours
Stocked items ship within 24 hours
- Items purchased by 9am EST are typically shipped the same day
- Small / medium sized packages up to 25 pounds will be shipped using USPS
- Large packages over 25 are typically shipped UPS
- Our built in shipping calculator will provide up to 3 different shipping options based on weight and delivery time
- Free shipping on orders over $99 in the USA
Custom Orders
Stocked items ship within 24 hours
Stocked items ship within 24 hours
- All custom orders will ship within a time frame agreed upon by 12 Volt Connection and the customer
- We welcome custom orders, whether it's large quantity, custom fabrication, or custom panel wiring
Easy Returns
Stocked items ship within 24 hours
Easy Returns
- Our return policy is simple and fast, here's what to do
- Start a return within 30 days of purchase by emailing us at info@12voltconnection.com
- We will email you a pre-paid return label that you can print and affix to the package and drop at your local post office.
- If the item was defective, missing parts, or did not work as described, send it
- Our return policy is simple and fast, here's what to do
- Start a return within 30 days of purchase by emailing us at info@12voltconnection.com
- We will email you a pre-paid return label that you can print and affix to the package and drop at your local post office.
- If the item was defective, missing parts, or did not work as described, send it back for a full refund.
- If the item was something that you do not need anymore, but is in new un-used condition, send it back for a full refund less return shipping
- No restocking fees
- Any questions or comments can be emailed to info@12voltconnection.com